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Information Collection & Use – Amber Website and Mobile Application

Al Tayer Group LLC and its subsidiaries and affiliates (together 'we', ‘us’ and ‘our’) will only use or disclose information derived from the registration for, or use of, the Amber Programme as is described in the Amber Programme Terms and Conditions (“Amber Terms”) available here, as the same may be updated from time to time. Capitalised terms used but not defined in this document will have meaning set out in the Amber Terms. Where we use agents, contractors or corporations to perform Amber programme services on our behalf or as part of a joint promotion, we will always take reasonable steps to ensure that those entities agree to protect your personal information in a manner which is consistent with this statement.

If you choose not to provide certain personal information we request, you will still be able to visit the Amber Website or use the Amber mobile app (together the “Website”) but you may be unable to access certain options or services.


We will take appropriate steps to protect the personal information you share with us via the Website and have implemented technology and security features to safeguard the privacy of your personal information.

Registration, Special Offers & Contests

Registered Amber Programme users will occasionally receive information on products, services and special deals offered by us, our Earning Partners, Redemption Partners or other specially selected third parties. Out of respect for the privacy of our users we present the option not to receive these types of communications (please see the section headed "Choice/Opt-out" below). From time-to-time contests may be conducted via the Website. Participation in these contests is completely voluntary and you therefore have a choice whether or not to disclose any personal information in connection with them. Information requested may include contact information (such as name and mailing address), and demographic information (such as age). Contact information will be used to notify the winners and award prizes.


Our Website may use cookies (very small files that are sent by us to your computer or other access device) and other similar technologies which we can access when you visit our Website in the future.

There are four types of cookies:

Website functionality cookies
These cookies enable you to browse the Website and use our features such as login and account profile pages.

Website analytics cookies
We use these cookies to measure and analyse how our customers use the Website. This allows us to continuously improve our Website and your Amber experience.

Customer preference cookies
When browsing the Website, we will remember your preferences (for example your user name, language or location). This makes your browsing experience simpler, easier and more personal to you.

Targeting cookies or advertising cookies
These cookies are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns.

By using our Website you agree that we can place these types of cookies on your device and access them whenever you visit the Website.
If you want to delete any cookies that are already on your device, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our Website.


The Amber website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of third party websites. The terms applicable to any other Al Tayer Group run website will be displayed on those websites. We encourage our users to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by the Amber Website or the Amber mobile app.

Updating of Personal Information

If your personally identifiable information changes or if you no longer desire our service, please contact us and we will correct or update any such personal information which is held in our records.


If you no longer wish to receive promotional materials, you may opt-out of receiving them by sending an email to [email protected] with "Unsubscribe" in the subject line.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on the Amber Website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Please check the Amber Website to keep up to date with the most recent version of our policy. If you wish to contact us, you can do so via the following means:

Call Amber Assist on 800 26237 (UAE), 800 04113 (Bahrain) or 22219195 (Kuwait), 04423133 (Qatar) or 8008971926 (KSA) from 10.00 am to 10.00 pm* (Friday 4:00 PM - 10:00 PM). *UAE local time is GMT +04:00 or email us at [email protected] or click here to complete the enquiry form

or write to us at:
AMBER, Al Tayer Group,
P.O. Box No. 125223,
Dubai, UAE.

Did you know?

You will earn extra Bonus Points on your Birthday and Amber membership Anniversary